Services Catalog

Services Catalog____________________________________

Kesem Technology offers a suite of services to support you now and as you grow and your needs change.

Technical Supporttech support 2

Kesem offers a full managed services program where all your IT infrastructure and support needs are attended to for a flat fee per month per person. If that’s not an appropriate solution for you, we also offer retainer arrangements, block-of-time with discount arrangements, or even ‘break /fix’ arrangements to suit your size and need. Our managed services can include workstation monitoring, remote access for you as well as our technical staff, managed antivirus protection, hosted Exchange, workstation and server backup, cloud services and telephone service. All in one bill, all for a flat fee per person per month. Are you an accounting firm that staffs up for tax season and then staffs down afterwards?  Dial up and dial down you support costs with a phone call. Adding staff for growth, one call and it’s all taken care of.

We also offer staff augmentation services where we can assist in a one-time project, or provide expertise you do not have on staff but need from time to time. We have MS SQL  and VMWare expertise, as well as firewall implementations for SonicWall devices. Perhaps you just need someone to manage your server, and the workstations will be taken care of by your local staff? We can help!

The technical support team is composed of individuals that are familiar with the ins and outs of server, workstations and networks and related equipment. We are able to troubleshoot most problems that a user experiences. We can have constant monitoring of your servers, or on demand, as initiated by you. Your determine your comfort level.  Technical support may be provided over the phone, via remote control session, through email, or on site.

 

Hosted Exchange, web hosting, Skype for Business and more!server room 2

We also offer hosted exchange e-mail, Skype for Business and cloud based file backup solutions as part of our hosting portfolio. With a 100 percent uptime guarantee backed by monetary refunds in the event it’s not 100 percent, we offer the strongest and most reliable hoste MS Exchange program in the industry

Kesem Technology began hosting operations in 1999! We specialize in Windows and Unix hosting, with a variety of configurable data base support. We support  WordPress on Linux with c-Panel, Windows based Cold Fusion, .net . Each package comes with e-mail services, and customized options are available. We backup nightly, so we can also help you quickly recover from ‘mistakes’!

Voice over IP (VoIP) solutions for telephone servicefiles on network

Kesem partners with Intermedia to deliver unparalleled voice services over your existing internet connection. Get BIG OFFICE features and performance such as automated attendant, hunting groups for ringing to specific people before automated attendant, follow me features to forward calls to your cell phone, vocemail that is delivered as a music file to your e-mail, and much much more.

 

 

Turn-Key Broadcast E-mail Servicesemail in hands

We offer Campaign Enterprise + Port25 MTA for broadcast E-mail services – an outstanding ‘industrial strength’ broadcast e-mail service. Just give us your artwork and copy and list, in any format, we do the rest!

 

 

Cloud Servicescloud files

In addition to offering hosting services on our own servers, Kesem Technology offers best of breed cloud file services from Egnyte!, and Intermedia as well as customized private hosted solutions at our own data center. Cloud based file services can be an excellent way to augment your disaster recovery and business continuity plans AS WELL AS provide great convenience for you to have access to your data wherever you are.